iSpending upgrading problem

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iSpending upgrading problem

Postby rcanlas » Tue Feb 21, 2012 3:12 am

Hi,

I downloaded the free version of iSpending and started to use it. Then I hit the 18-transactions limit and needed to upgrade. I upgraded using iTunes (and not by clicking the Upgrade button on the prompt that alerted me I've reached my limit). After the download, I got a different iSpending icon and when clicked, it did not contain my old transaction info. My old iSpending icon is still also showing up, so I have two icons. Before downloading the deluxe app, I grouped the free iSpending version with other apps.

What could I do to import my old info to the deluxe version?
rcanlas
 
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Re: iSpending upgrading problem

Postby rcanlas » Thu Feb 23, 2012 9:50 pm

Hoping for a reply to this. Otherwise, I'll just manually re-enter my old data and regret that I spent money on an update that was poorly implemented :(
rcanlas
 
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Joined: Tue Feb 21, 2012 2:56 am

Re: iSpending upgrading problem

Postby HanaMobile » Fri Feb 24, 2012 1:08 pm

We are very sorry about this. The deluxe version is separated from upgrading through in app. And it currently does not support porting data. You need to use the in-app "upgrade".

You can get refund by asking Apple.
HanaMobile
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