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iSpending upgrading problem

PostPosted: Tue Feb 21, 2012 3:12 am
by rcanlas
Hi,

I downloaded the free version of iSpending and started to use it. Then I hit the 18-transactions limit and needed to upgrade. I upgraded using iTunes (and not by clicking the Upgrade button on the prompt that alerted me I've reached my limit). After the download, I got a different iSpending icon and when clicked, it did not contain my old transaction info. My old iSpending icon is still also showing up, so I have two icons. Before downloading the deluxe app, I grouped the free iSpending version with other apps.

What could I do to import my old info to the deluxe version?

Re: iSpending upgrading problem

PostPosted: Thu Feb 23, 2012 9:50 pm
by rcanlas
Hoping for a reply to this. Otherwise, I'll just manually re-enter my old data and regret that I spent money on an update that was poorly implemented :(

Re: iSpending upgrading problem

PostPosted: Fri Feb 24, 2012 1:08 pm
by HanaMobile
We are very sorry about this. The deluxe version is separated from upgrading through in app. And it currently does not support porting data. You need to use the in-app "upgrade".

You can get refund by asking Apple.