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Logon error

PostPosted: Tue Oct 04, 2011 5:12 pm
by tewharema
I have been using this app happily for 10 months and never had a problem until today when I get the following error msg.

The system could not log you on. Make sure the user name and domain are correct etc

I asked my colleagues and they all get it to so suddenly it doesn't work for all of us. Any ideas?

Re: Logon error

PostPosted: Tue Oct 04, 2011 11:52 pm
by HanaMobile
Usually it means there is something wrong with the username/password. Have your network changed recently? Such as domain removed or added? Can you try to remote login through another windows computer using the same username/password? You can also try to change the password and try again.